Find what’s costing you customers — and what to fix first.

Zyobit follows how people discover, compare and choose your business, then turns the evidence into one clear next move.

Find My Biggest Customer Leak See the four stages
The loop
Search & AI signal examples
  • Google
  • Gemini
The four stages

One practical loop, from evidence to outcome.

Zyobit provides the evidence. You decide which changes to make.

Discover

See where a customer can miss you.

Zyobit checks the public signals customers encounter while choosing a local business.

Customer journey signalsSearch and map results for your service termsAI answers naming local providersYour review and website experience
Diagnose

Turn scattered signals into a named leak.

Local competitor comparisons help identify which gaps deserve attention first.

The diagnosis includesGrowth Score across the whole journeyStage-level scores and their weak pointsNamed customer leaks with evidenceA priority based on impact and effort
Fix

Give the right person a clear next move.

You or your team make the change. Zyobit does not publish it for you.

Each next move includesWhat to change and whereWhy it matters for this leakExpected impact levelThe score it should move
Measure

See whether the change made a difference.

With ongoing monitoring, compare the affected signals after the change, including when they stay unchanged.

Measured againstThe same target signal before and after a changeGrowth Score movement week over weekCompetitor position at the same momentA result: improved, unchanged, or awaiting more evidence
Measure feeds straight back into Discover — the next audit starts from what changed.

Where the signals come from

Search resultsLocal and organic results for your service terms
Maps listingsPosition, category, hours, photos, attributes
AI assistantsWho gets recommended for high-intent questions
ReviewsVolume, recency, rating and service coverage
DirectoriesName, address, phone and service consistency
Your websiteClarity, service pages, booking and contact friction

Public signals are the starting point. Additional business data is read only when you connect it.

What affects availability and timing

Your market, plan and completed measurements determine when results are available.

First auditCheck coverage and availability

Available local results depend on whether your market has been measured and current capacity. Any limitation is shown in the result.

Before ongoing monitoringComplete business setup

Local tracking requires a supported market and an ongoing-monitoring plan. Upgrading does not create market coverage.

Following cyclesFollow your plan’s schedule

Updates depend on completed measurements. Missing or failed checks remain unavailable until usable evidence is collected.

After a change shipsSet up a follow-up measurement

Record when the change went live. Allow time for it to become visible before comparing the affected signals.

Frequently asked questions

Before you start.

Setup, free reports and what scores can tell you.

Do I need to install anything?

No installation is needed for the public audit. You can connect supported business data later.

Does the free report keep updating?

No. The free report is a one-time snapshot. Ongoing monitoring requires a supported paid plan.

Does a better score mean more bookings?

Scores describe observed customer-facing signals. Track enquiries, bookings and revenue separately to judge business results.

Start here

Take the first step.

Start with an audit of the public signals available for your business.

Get free report No credit card required